HOW PERSONAL INFORMATION IS PROCESSED AT FASHION FIN FUR OY
You are most welcome to contact us, if you have questions regarding how we manage your personal information. Contact details can be found at the end of this document.
WHICH PERSONAL INFORMATION IS COLLECTED, AND WHY?
When visiting fashionfinfur.com, the Site collects information about your device, for example information about your web browser, your time zone, your IP adress and some cookies that are installed on your device. When you browse the Site, we collect information of web pages and products you view, what websites or search terms led you to the Site, and data how you interact with the Site. We refer this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
– We use “cookies” on this website. A cookie is a piece of data stored on the websites visitor’s computer to help us improve your access to our website and to identify repeat visitors to our website. Any personal identifiable information is never collected with a cookie on our website.
– “Log Files” is a log file automatically created and maintained by a webserver. Every interaction with the Site, including each view of an HTML document, image or other object, is logged. The raw web log file format is essentially one line of text for each interaction to the web site. This contains information about who was visiting the site, their location, and exactly what they were doing on the web site. Information collected includes: IP address, web browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons” or “pixels”. Web beacons can be used in connection with cookies to gain an understanding of how a website’s users navigate on the Site and how they process the content on the website.
When you attempt to make an order on the Site, we collect certain information from you, for example, your name, your billing address, your shipping address, your email address, and phone number. We refer to this information as “Order Information.”
We also collect information you send to us for example when you register at our site, order our newsletter, contact our customer support (per phone or other channels, inclusive social media) or take part in competitions. Additionally order history is saved in your profile.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect in general terms to carry out any orders placed through the Site (this includes arranging for shipping and providing you with invoices and/or order confirmations).
Device Information collected is used to help us screen for potential risk and fraud (in particular, your IP address), and also to optimize and evolve our Site (for example, by collecting analytics how our customers interact with the Site, and to evaluate the outcome of our marketing and advertising campaigns).
Personal information can be used for collecting customer feedback after a purchase which will be used to improve our Site.
When it comes to managing and developing customer relationships, personal data is processed within the limits of the law. The purchasing and transaction information handled in the register can also be used and analyzed to profile the customer, as well as to target offers, benefits, marketing and customer communication in matters of interest to the customer. Personal data is also processed for sending newsletters and other customer communications, participating in competitions and lotteries or when participating in other marketing activities and in connection with placing orders, invoicing and debt collection.
FashionFinFur’s pages on social media such as Facebook and Instagram are public and the registers formed from these pages contain information that users have published themselves, such as names, reviews, likes, shares and comments. FashionFinFur is not responsible for the personal information of a user who is registered on social media or for the protection of such information.
WHICH SYSTEMS ARE USED FOR HANDLING PERSONAL INFORMATION?
After placing an order in the FashionFinFur web shop, we process your information using several different systems.
We make use of or cooperate with the following systems/third parties:
Woo commerce – our webshop solution
PayPal – For payments through PayPal
Paytrail – For payments thru credit and debit cards
Vasa andelsbank – For payments sent directly to us
Posti – Domestic deliveries
Dhl – International deliveries
Microsoft Outlook – Our e-mail client
Google Analytics – Analytic tool for user behaviors
Mailchimp – Analytic tool for newsletter and other subscribed content
DISCLOSING PERSONAL INFORMATION
We share your Personal Information with third parties to help us develop the Site. For example, we use Google Analytics to help us understand how our customers interact with the Site.
If needed your Personal Information may be shared to comply with applicable laws and regulations, to respond to a subpoena, search warrant or any other lawful request for information we receive, or to protect our rights.
We may disclose your personal information to any of our partners or subcontractors as reasonably necessary for the purposes set out in this policy. For example, if you choose to purchase a product from us, our third-party payment processors must collect your payment information. In such cases, we kindly ask you to refer to the privacy policies of these third parties.
Vasa Andelsbank (OP Pohjola OY):
We note that we are handling your information in order to fulfill contracts we may have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
HOW LONG DO WE STORE YOUR INFORMATION?
Your Personal Information will remain in our records unless and until you ask us to delete this information.
For accounting purposes, we are required by law to store certain information for at least seven years.
HOW DO WE PROTECT YOUR INFORMATION?
There is only a few people at Fashionfinfur who has access to your personal information. All those who use the data in the register are bound by the obligation of confidentiality.
Please check back from time to time to keep updated.
HOW TO ACCESS OR DELETE YOUR INFORMATION
We respect your legal privacy rights and wish to provide you with reasonable access to the personal data that we hold about you. If you wish to access or request that we delete your information, you can contact us by using the e-mail address below.
Email us at: email@example.com